Welcome to WhiskersAndWags! Your use of this website, whiskersandwags.com.au, is governed by the Terms of Use outlined here.

The information on this website is provided in good faith on an “as is” basis. The website and its owners, partners, directors, employees, agents, representatives, suppliers, and affiliates are not responsible for the accuracy, reliability, or suitability of the content and offer no warranties or guarantees regarding the content, including products or services offered or sold on this website.

While WhiskersAndWags makes every effort possible to ensure that the information provided on this website is reliable and accurate, any materials or information on this website, such as text, graphics, logos, and images, as well as the compilation thereof, is for general information purposes only and should not be used as professional advice. WhiskersAndWags reserves the right to modify, update, or delete the content of this website without any notice to users.

Users are solely responsible for their use of this website, its products, and the services offered. By using this website, you acknowledge and agree that you will seek independent advice before relying on any information or material provided herein.

Users must register on the website to access its services. During the registration process, users are required to create a username and password and are responsible for maintaining the confidentiality of this information. We reserve the right to suspend, terminate, or block a user’s access to the website indefinitely if any information provided is incomplete, incorrect, inaccurate, or does not comply with our terms.

WhiskersAndWags makes every effort possible to ensure the website operates smoothly and efficiently. However, we do not accept any responsibility under any circumstances if the website is unavailable for any reason. We do not guarantee uninterrupted or error-free access to the website.

WhiskersAndWags provides various offers, discounts, and coupons from time to time and reserves the right to modify, cancel, or restrict their use at any time, for any reason, without prior notice to users.

Offers and discounts cannot be clubbed or transferred. Under no circumstances shall the discounts or offers be claimed or applied to previously placed orders, once the order has been placed on our website.

In case multiple discounts are available for a particular product or category, only the maximum discount available will be applied to the order. You might be presented with personalised offers at checkout, depending on the products you’ve added to the cart. These offers cannot be claimed on other orders.

Product prices are subject to change at any time without prior notice. All discounts and offers will be applicable to the current price of the product at the time of placing the order.

WhiskersAndWags accepts no liability beyond what is stated in our guarantees and terms. Users must ensure their use of this website complies with the laws in their country.

We do not take any responsibility for the information on this website or for the products we offer. If there is a shipping delay or technical issue, the product is damaged or defective, or if using the product results in any loss, including death or serious injury to a person or animal, our liability will be limited and equivalent to the cost of the product or services offered by us.

By accessing this website or purchasing any products through it, you represent and warrant that your actions comply with all applicable local, national, and international laws. We make no representations or guarantees regarding compliance with these laws. Your use of this website confirms your adherence to all laws applicable in your jurisdiction. WhiskersAndWags is not liable for any local taxes, customs fees, or other fees levied by your local government on your purchase or any goods you buy.

By purchasing from us, you acknowledge and agree that once your order leaves our warehouse, the sale is deemed complete and ownership of the product(s) transfers to you. You are considered the importer of record for any goods shipped from outside your country and are responsible for complying with all applicable laws and regulations in your jurisdiction.

By using this website and purchasing product(s) from us, you represent and agree that you are not doing so for the purpose of initiating any legal action against us.

By using this website or the services or information provided on this website, you acknowledge and agree that you will use it only for personal and non-commercial purposes. You may not obtain or attempt to obtain any materials or information through any means that are not intentionally made available on this website.

Your use of this website must be in accordance with our terms. We reserve the right to review, limit, or cancel any orders that, in our reasonable discretion, appear to breach this policy or that are suspected of being placed for resale or bulk purchasing.

WhiskersAndWags reserves the right to modify product prices at any time without prior notice. We aim to provide accurate pricing information; however, in case of any errors in pricing, we reserve the right to refuse or cancel any orders placed for that product. In such cases, customers will be notified and offered the option to proceed with the corrected price or cancel the order.

The privacy and security of our users are of utmost importance to us. We insist on maintaining the highest standards to make sure all our user information, including personal and financial information, remains private and secure at all times.

To learn about the information we collect and why, how we use it, and how we maintain it, please refer to our Privacy Policy.

If eligible, you can request a refund or return by contacting our support team with your order number and the reason for the return. Returns will not be accepted without prior approval. For more information, please refer to our Returns & Refunds Policy.

WhiskersAndWags reserves the right to suspend or deny your access to all or part of this website with or without notice. We may terminate or suspend your access for any conduct that is in violation of these Terms of Use or any applicable law or is harmful to other users, our affiliates, and us, or for any reason found inappropriate at our own discretion.

We reserve the right to amend the terms and conditions periodically without prior notice. It is your responsibility as a user to stay updated with these terms and conditions. By continuing to use this website, you automatically agree to be bound by the updated terms.

The use of this website and the sale of products are governed by the laws of New South Wales (NSW) and Australia.

For any queries or feedback, please feel free to email us at contact@whikersandwags.com.au.